Regulatory Helpdesk

A go-to dedicated expert who is always on hand to answer a specific challenge or question.

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Instant support when you need it

We know how subjective compliance can be and its constantly evolving nature. Having run compliance functions we know how valuable it is to get an opinion or guidance on a matter exactly at the point you’re thinking it through.

Whether you have a specific challenge or question, or would benefit from one of our technical specialists to call on regularly, then we can help. Our Regulatory Helpdesk is here when you need us on an hourly rate or retainer basis.

  • A service that is able to quickly and professionally deal with relatively short, routine or urgent queries.
  • You'll get a dedicated named resource who you will have instant access to.
  • Regular meetings to review the progress of matters and to discuss specific issues.
  • Our retained service offering will give you peace of mind that you have someone who is able to deal with day-to-day matters which arise during the month. This can be on a monthly fixed or flexible fixed basis.
  • Our hourly service offering ensures you have a point of contact on hand who you trust, which means you only pay for pure time costs. This can be on a time cost or set provision basis.
  • We provide you with MI at the end of each month to reflect the time and costs allocated to each matter undertaken.
  • If the matter is complex or is likely to take longer than originally anticipated to resolve, then we’ll take it outside the Helpdesk and agree with you the terms of engagement before acting.
  • We cover FCA & PRA regulatory advice, but we can also provide input into any other areas with which you might need assistance (Financial Crime, Data Protection, Legal, Information Security).

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The Compliance Platform: 12 Colston Yard, Bristol, BS1 5BD. Company No.1430868. Registered in England and Wales.
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